Privacy Policy

Effective Date: March 9, 2025

1. Introduction

IBP Instituto Brasileiro de Peritos em Comércio Eletrônico e Telemática Ltda. (IBPTECH) is committed to safeguarding the privacy of our website visitors and service users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable data protection laws, including Brazil’s Lei Geral de Proteção de Dados (LGPD), the European Union’s General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).

2. Data Controllers

IBPTECH, located in Brazil, operates as the data controller for personal information collected through our services. For inquiries related to data protection, please contact our Data Protection Officers, Gustavo Batistuzzo and Taciana Eugenia Duarte, through this form.

3. Information We Collect

We may collect and process the following categories of personal information:

Contact Information: Name, email address, telephone number, and mailing address.
Usage Data: Information about your interactions with our website, including IP address, browser type, pages viewed, and the date and time of each visit.
Cookies and Similar Technologies: Data collected through cookies and similar tracking technologies to enhance user experience and analyze website traffic.

4. How We Use Your Information

We use personal information for the following purposes:

Service Delivery: To provide and manage our services as requested by users.
Communication: To send administrative information, respond to inquiries, and provide updates related to our services.
Marketing: To send promotional materials, newsletters, and other communications about our services, subject to obtaining appropriate consent where required.
Compliance and Legal Obligations: To comply with legal requirements, enforce our terms of service, and protect our rights and the rights of our users.

5. Legal Bases for Processing (GDPR Compliance)

For individuals located in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

Consent: Where you have provided explicit consent for specific processing activities.
Contractual Necessity: Where processing is necessary to perform a contract with you or to take pre-contractual steps at your request.
Legal Obligation: Where processing is necessary to comply with our legal obligations.
Legitimate Interests: Where processing is necessary for our legitimate interests, provided that your interests and fundamental rights do not override those interests.

6. Your Rights Under the GDPR

If you are in the EEA, you have the following rights regarding your personal information:

Right to Access: You can request access to your personal data and obtain information about how we process it.
Right to Rectification: You can request correction of inaccurate or incomplete personal data.
Right to Erasure: You can request deletion of your personal data under certain circumstances.
Right to Restrict Processing: You can request that we limit the processing of your personal data in specific situations.
Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

To exercise these rights, please contact us through this form.

7. Your Rights Under the CCPA

If you are a California resident, you have the following rights regarding your personal information:

Right to Know: You can request information about the categories and specific pieces of personal data we have collected about you.
Right to Delete: You can request the deletion of your personal data, subject to certain exceptions.
Right to Opt-Out: You can opt-out of the sale of your personal data, if applicable.
Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.

To exercise these rights, please contact us through this form.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze website performance, and deliver personalized content. You can manage your cookie preferences through your browser settings.

9. Data Security

We employ appropriate technical and organizational measures to safeguard personal information from unauthorized access, alteration, disclosure, or destruction. However, while we strive to ensure the highest level of security, no method of data transmission over the internet or electronic storage can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

11. International Data Transfers

As a Brazilian company, your personal information may be transferred to, and processed in, countries other than your country, including Brazil and the United States. We are committed to conducting such transfers in compliance with applicable data protection laws and implementing appropriate safeguards to ensure the security and integrity of personal information..

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with the effective date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officers, Gustavo Batistuzzo and Taciana Eugenia Duarte, through this form.

In alignment with Brazil’s General Personal Data Protection Law (Lei Geral de Proteção de Dados Pessoais – LGPD), our privacy practices are detailed in our Privacy Notice. This document outlines our commitment to safeguarding personal data and provides comprehensive information on how we collect, use, and protect your information. We encourage you to review this notice to understand your rights and our obligations under the LGPD.